dwagner

About Doug Wagner

Doug Wagner is an entrepreneur, President and Co-founder of Sunwapta Solutions. Sunwapta's mission is to help businesses transform from surviving to thriving, sustainable growth. From strategy to implementation, this means marketing, sales, managing your brand and delivering consistent value. Get more clients and keep them.
16 Sep 2020

How To Profit From Your Business Safety Needs

By |2020-09-16T23:34:10-06:00September 16th, 2020|Categories: Business Strategy, Manifast, Sales, Working on the Business|Tags: , , , , , , , , , , , , , , , , , , |

Growing Profit and Increasing Business Safety Needs
Entrepreneurs are risk-takers by nature. Often that means putting aside safety but, it doesn’t have to. Thinking a little more like an investor can mitigate risk and build some security into your business.

In my last article, I talked about Maslow’s hierarchy and its impacts on consumers (or overall market), your customers, and the people inside your business.

A business also has a hierarchy of needs distinct from the people in it.

For example, human physiological needs correspond to the parts […]

19 Aug 2020

How to Rescue Your Business with a Little Maslow’s Cat

By |2020-08-20T23:46:02-06:00August 19th, 2020|Categories: Business Strategy, Leadership, Mindset and Motivation|Tags: , , , , , , , , , , , |

Maslow's Cat Sitting on Post - Top of Hierarchy

Maslow’s hierarchy is often expressed as a pyramid and frequently used to explain the basics of human nature based on five levels of needs.

According to established historical lore, ancient Egyptians revered cats. Perhaps pyramids were built to house ancient kings, but that would not have stopped a cat from sitting on the top of one and looking down to watch everyone else.

Cats see things a little differently.

Maslow’s cat can help us better understand those needs […]

23 Jul 2020

How to Fight the Right Fight – Pick a Rising Trend

By |2020-07-23T00:08:39-06:00July 23rd, 2020|Categories: Business Strategy, Leadership, Mindset and Motivation|Tags: , , , , , , , , , , , , , , , |

Shipwreck on a rising tide.

“A rising tide raises all ships.” ~ John F. Kennedy

The tide is a metaphor for the overall economy. The theory is that if the overall economy is rising, everyone benefits. Conversely, if the tide is falling, everyone suffers.

Yet, is any of this consistently accurate? Does the tide affect every business the same?

Looking Closer at the Trends

To see the overall economy, you have to zoom way out. When you are at this level, you can’t easily see any details.

To find meaning – cause and effect – you […]

2 Jul 2020

Is Honest Communication a Lost Leadership Value?

By |2020-07-02T21:38:02-06:00July 2nd, 2020|Categories: Business Strategy, Leadership|Tags: , , , , , , , , , , , |

Business Leadership and Honest Communication

More and more, we see examples of leadership that are less than stellar – including less than honest communication.

Part of this seems to be a win at all costs mentality where “at all costs” means any way you can – even if that includes lying, bullying, cheating, and changing the rules so you can win.

As someone who spent many years as a leader in the military and 20 years leading a business, I find this disheartening. Crony capitalism and other forms of cheating are not good […]

24 Jun 2020

Sunwapta: What Is Up With All Of The Water?

By |2020-06-24T16:08:33-06:00June 24th, 2020|Categories: Business Strategy, Marketing, Working on the Business|Tags: , , , , , , , , , , , , , , |

Sunwapta Falls - Sunwapta Solutions

As we pass our 20th business anniversary for Sunwapta Solutions, I spent some time reflecting on some of the most popular questions we’ve received over the years.

  • How did you come up with your company name?
  • What’s up with all of the water?

It All Started When

Like all business owners, we spent a lot of time trying to come up with a name that was: interesting, meant something to us, and wasn’t already taken.

After much discussion, I searched a map of Alberta and landed on Sunwapta as a […]

10 Jun 2020

Surviving in a Crisis Requires Facing the Truth

By |2020-06-11T01:41:12-06:00June 10th, 2020|Categories: Business Strategy, Current Events, Leadership|Tags: , , , , , , , , , , , , , , , |

Hanging on by a thread during a crisis - frayed rope.

Hiding from the truth will not serve you well, especially during a health and economic crisis like a pandemic.

Your business is always at risk. Maybe the threat is not immediate.

However, markets change. Products become obsolete. Often, a new competitor emerges. Tastes change. Often change is gradual. Sometimes it is relatively sudden. At times it is local in nature, and sometimes it is a global phenomenon.

Surprises happen. A squirrel shorts […]

2 Jul 2019

19 Years – Our Big Mistakes Are Your Powerful Lessons

By |2020-05-28T18:45:40-06:00July 2nd, 2019|Categories: Business Strategy, Current Events, Doug's Blog, Dream Teams, Leadership, Mindset and Motivation|Tags: , , , , , , , , , , , , , , |

Man Asking Questions, Mistakes and Business Lessons

A little over 19 years ago, my two business partners and I set off on the entrepreneurial journey that became Sunwapta Solutions. Over the years, we’ve had some successes, made some (costly) mistakes, and sometimes learned a few things.

People typically don’t learn much from easy success, aside from a false sense of security and overconfidence. Nor do they believe they will make the same mistakes you did – until they do.

I can’t prevent you from making any mistakes. Nor […]

22 Dec 2017

A Year of Reflections and Shining a Light on 2018

By |2017-12-22T21:13:37-07:00December 22nd, 2017|Categories: Business Strategy, Marketing, Sales, Software Development|Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , |

A Year of Reflections and Shining a Light on 2018

Reflecting back over the last year, we’ve seen a number of local businesses close their doors and countless more struggle. It hasn’t been an easy year for us either.

Through tough times come some of the most valuable business lessons. The biggest one is to avoid facing tough times whenever you can. In my opinion, it is far better to be struggling with growth challenges.

Part of being in business for 17 years is making […]

28 Nov 2017

Prospecting Is the Heart of Your Closing Problems

By |2017-11-28T15:57:49-07:00November 28th, 2017|Categories: Doug's Blog, Sales|Tags: , , , , , , , , , , , , , , , , , |

Prospecting is the Heart of Closing Problems - Man on Phone

Last month you had a healthy looking pipeline. So healthy you stopped actively prospecting and had to focus on meeting prospects, analyzing needs, and moving people through the funnel.

Now you are working on three to five hot prospects that just won’t close.

They were super excited at first. Now your leads won’t return your calls and emails go unanswered. You’ve even tried contacting other people in the organization to figure […]