Zap! Make an Improvement

I just remembered something I read in "Delivering Happiness" by Tony Hsieh.

At Zappos they asked every employee to make an improvement to the business every day. The cumulative impact is huge.

If you have 10 employees and every employee makes an improvement to the business every day for a year (say 200 working days), that is 2000 improvements.

This illustrates the power of a group of empowered and motivated people all working towards a common objective; leverage.

What improvement are you making today? Tomorrow?

By |2017-04-03T11:48:16+00:00January 18th, 2011|Categories: Doug's Blog, Leadership|

About the Author:

Doug Wagner is an entrepreneur, President and Co-founder of Sunwapta Solutions. Sunwapta's mission is to help businesses transform from surviving to thriving, sustainable growth. From strategy to implementation, this means marketing, sales, managing your brand and delivering consistent value. Get more clients and keep them.