The last few years have been a challenge: Are you at risk of losing existing customers? Are you being squeezed to reduce fees? Is significantly growing the business an ongoing challenge for you? As a company providing ongoing technology-based services to businesses in Calgary and Alberta, we have been facing some unique challenges, or so we believe. It is tough to grow a recurring-revenue, subscription-based business if your clients are at risk. For small providers, losing a key employee can cripple your business for months and put your client retention at further risk in a vicious cycle. As you – [...]